At Zalaxy we understand that in order for you to continue to grow and maintain your business, you require a rapidly expanding infrastructure that is robust and scalable. This first tier level of support we call the Asteroid Belt. The Zalaxy team will design and architect a system that best works for you and your requirements. Working alongside your tech team, we will implement your infrastructure in the design of information and support services providing you with the new bandwidth necessary for your continued success.
We offer an effective interface in order to successfully deploy your environments. The Zalaxy approach will automate your service request, giving the user fast and reliable access to your enterprise applications. We call this second tier service approach, our Kuiper Belt. Solid in its approach, circumstellar in its configuration, it will take a huge load off your costs for IT by automating with greater speed and efficiencies across all of your APIs. This centralized approach at Zalaxy will insure stability throughout your entire life cycle and promote greater efficiencies and scalabilities in your systems.
At Zalaxy we believe that everything begins with our clients and our support to their services. This third tier level of service we call The Comets. We want to set the bar for providing full 24-7 support and will respond to any issues directly. Our commitment to customer support begins with having the systems and tools in place to monitor and maintain communications at all levels of deployed assets. The Comet team at Zalaxy is always looking to find new, innovative ways to provide the most positive and helpful support possible for our client's DevOps needs.